Privacy Policy

I. EXPLANATION

Eureka Expert CV, the organisation behind CleverKids, attaches great importance to the way in which your personal data and those of others are handled. The legislator also underlines the importance of this, and has laid down a number of obligations in the 'European General Data Processing Regulation' (also known as 'GDPR'). The document below discusses the various aspects that are part of this regulation.

 

If you use CleverKids as a visitor and if you decide to register yourself and/or pupils and teachers or choose to communicate data on CleverKids, you declare yourself in agreement with the use of the data you provide in accordance with this statement.

 

If Eureka Expert CV changes this statement after you have agreed to the change, Eureka Expert CV will take the necessary steps to inform you about the change. When you log in after the change you will be informed of the new statement via a banner or a pop-up. At that point, you may be required to read and agree to the new statement before you can continue to work on CleverKids.

 

Eureka Expert CV knows that having students work on the Internet can be challenging. Eureka Expert CV therefore makes every effort to create the safest possible Internet environment for minors, while taking a healthy dose of caution when designing the content of CleverKids and respecting the processing of these minors' data.

 

The term "data" can refer to both the data of adults (teachers, parents, speech therapists, etc.) and minors (children and pupils).
 

II. MODEL

Eureka Expert CV

Diestsesteenweg 722

3010 Kessel-Lo

Belgium

VAT 0450.390.722

Hereinafter referred to as "THE COMPANY".

Carefully read this Privacy Policy, as it contains essential information about how your Personal Data is processed and what cookies are used. By providing your personal data on the website www.cleverkids.be and by providing the e-mail addresses listed on this website, you declare that you have read this Privacy Policy and that you expressly agree with it, as well as with the processing itself.
 

ARTICLE 1. COLLECTION OF DATA AND CORRESPONDING APPROVALS

1.1 As far as minors are concerned, parents and qualified adults are liable for their actions. In view of their age and the laws enacted, it is not for the children to authorise the use of CleverKids, but for the people responsible for their actions to do so (Article 1384 of the Civil Code).

 

1.2 When creating an account for minors, we always ask explicitly whether the adult in question is authorised to create such a profile. In addition, the parent or guardian must also have given permission to the adult (e.g. teacher) to create the student on the Website. If a school uses the platform, it is responsible for the processing of data and must take the necessary action.

 

The company assumes that parental approval is best given through the school rules (or any alternative approval). Thus, parents must explicitly indicate their consent to the use of CleverKids (and the retention of personal data by the Company through CleverKids) by their children. 

 

If the school has not obtained parental consent, the parent can always be notified when creating a student by adding the parent's/guardian's email address in the registration process.

 

1.3 The company will not collect more data than necessary for its mission in relation to the schools. This concerns the following data:

  • Name of the user so that teachers can consult individual results, but also differentiate their students when assigning exercises;

  • IP address for reporting purposes;

  • Email address of the adult for content support (teachers can receive a list of results at their email address), for direct marketing, and for account management.

 

1.4 The Company does not collect sensitive personal data about individuals (such as data on race, political opinions, health, religious and other beliefs).
 

ARTICLE 2. SCHOOL RESPONSIBLE FOR PROCESSING PERSONAL DATA

2.1 As the school is responsible for the processing of personal data in CleverKids (both teachers and pupils), it is also the school's responsibility to correctly inform the users about the use of this data.

 

Any exercise of rights (e.g. to be deleted as a user) should be addressed to the school, as it is the school that records and maintains the data.
 

ARTICLE 3. PROCESSING BY THE COMPANY

3.1 The company (repeatedly: Eureka Expert CV) will use personal data on its own initiative as little as possible. Whenever the data will be used, we shall expressly inform you of this. 

 

The use of your personal data may be necessary for the following purposes:

  • Visitor administration (including confirmation mail concerning login data) of adults (parent, teacher, ...);

  • Direct marketing including sending at least one newsletter with product-related information to adults;

  • Improving the content and quality of CleverKids;

  • General monitoring of actions taken on the education platform by the various users (pupils and teachers);

  • Better tailoring of CleverKids to the interests, needs and wishes of its visitors and accurate tracking, improvement and completion of personal data as required by law;

  • Detecting fraud;

  • Reporting of data breach;

  • Troubleshooting and support data;

  • Payment information (processing payment method as well as address and billing data).
     

ARTICLE 4. STORAGE

4.1 The users' personal data are stored via a hosting package on Google for the period that your account is active. These data are protected by up-to-date security mechanisms so that the protection is optimal and therefore possible data leaks can be prevented.

 

If you want more information about this, you can always contact us at: hello@cleverkids.be.
 

ARTICLE 5. TRANSFER TO SUB-PROCESSORS

5.1 The Company will not share data with third parties for secondary or unrelated purposes, unless stated otherwise at the time of data collection. The Company's employees or third parties engaged by it are obliged to respect and guarantee the confidentiality of the data on CleverKids.

 

5.2 Where appropriate or required, personal data can and will be disclosed by the Company to law enforcement, regulatory or other government agencies, or third parties - most notably: Google Analytics, Intercom and Stripe - where necessary or desirable to comply with legal and/or regulatory obligations or for the purposes set out above (Article 3).
 

ARTICLE 6. COOKIES

6.1 Cookies will be used on the Website in order to ensure the proper and adequate operation of the Platform. 

 

Cookies are small information files that, when visiting a website, can be stored on or read off the user's device (such as PC, tablet or smartphone). This happens automatically via the web browser.

 

Types of cookies

 

  • Functional Cookies

 

Functional cookies help make a website user-friendly by providing basic functionality like access to a particular area of the website. The website cannot function properly without these cookies.

 

  • Preference cookies

 

These are cookies that store information about your choices and preferences on a website. For example, they remember your choice of language, login details or the region you live in.

 

  • Marketing cookies

 

Marketing cookies are used to follow a visitor across multiple websites. The aim is to display advertisements that are relevant and attractive to the individual user and therefore more valuable to publishers and external advertisers.

 

  • Statistics cookies

 

Statistical cookies collect information about the behaviour of website visitors and the performance of the website. The results allow the website to be improved and provide visitors with a better user experience.

 

  • Social media/third party

 

Social media cookies are used to enable the integration of social networking sites on our websites. Our website may contain embedded elements from third parties. This may be content stored with another party but displayed through our website. Those third parties may place cookies on our website to collect data. We ourselves have no influence on what these social media do with their cookies. For more information on these cookies, please refer to the third parties' statements on their own websites. Please note that these statements can change regularly.

 

Cookies we use on CleverKids.be:

  • Statistics: used to integrate Google Analytics.

    • IDE:

      • provider: Google (Doubleclick)

      • Purpose: used to record and report the user's actions after viewing or clicking an ad for the purpose of measuring the efficiency of an ad to the targeted person.

      • life span: 1 year

      • type: HTTP cookie

    • _ga:

      • provider: Google Tag Manager / Google

      • purpose: registers a unique ID that is used to generate statistical data on how a user uses the website.

      • lifespan: 2 years

      • type: HTTP cookie

    • _hole:

      • provider: Google Tag Manager / Google

      • purpose: used by Google Analytics to slow down the request speed.

      • lifespan: 1 day

      • type: HTTP cookie

    • _gid:

      • provider: Google Tag Manager / Google

      • purpose: registers a unique ID that is used to generate statistical data on how a user uses the website. (specifically grouping behavior)

      • lifespan: 1 day

      • type: HTTP cookie

    • CONSENT:

      • provider: YouTube (Google)

      • purpose: stores the approval for the use of third party content.

      • lifespan: 20 years

      • type: HTTP cookie

    • NID:

      • provider: Google

      • purpose: contains a unique ID that Google uses to remember your preferences and other information, such as your language, number of search results per page, ...

      • lifespan: 6 months

      • type: HTTP cookie

    • 1P_JAR:

      • provider: Google

      • purpose: advertisements

      • life span: 1 month

      • type: HTTP cookie

    • DV:

      • provider: Google

      • purpose: contains a unique ID that Google uses to remember your preferences and other information, such as your language, number of search results per page, ...

      • lifespan: 7 minutes

      • type: HTTP cookie

    • ANID:

      • provider: Google Analytics

      • purpose: links your activities on other devices that you have previously logged into via your Google account.

      • life span: 1 year

      • type: HTTP cookie

 

6.2 On your first visit to the Website, you will receive a notification asking whether you consent to the placing and use of cookies.

 

6.3 The visitor can at all times delete the use of cookies via his or her browser settings.

  

6.4 Under certain circumstances, however, visitors may not be able to access certain parts of CleverKids if their web browser is set to refuse cookies.
 

ARTICLE 7. USER RIGHTS

7.1 You have the right to correct your personal data at any time via your account if they are incorrect, incomplete or out of date.

 

7.2 You have the right to consult your data at any time, as well as the right to inspect the data that we as a company have at our disposal.

 

7.3 You have the right - in legally permissible situations - to object to the processing of your data if you do not agree with it.

 

7.4 You have the right - in legally permissible situations - to demand the transfer of the account data you have provided to the company. 

 

We will have this data transferred in a structured machine-readable form so that you or another party can retain it.

 

7.5 You have the right to request deletion of your personal data.

 

7.6 You have the right to lodge a complaint. 

 

If you have a complaint, we ask that you first contact us by e-mail at hello@cleverkids.be so that we can work something out together. If we cannot resolve it together, you have the right to take your complaint to the Belgian Privacy Commission, also called the 'Commission for the Protection of Privacy' (see www.privacycommission.be/nl for more information).